โ—€๏ธOverpaid Order Refunds

Follow the instructions to perform a Overpaid Order Refund.

  1. Overpaid Order Refund permissions must be granted at the tenant level. To enable refunds, please contact TygaPay support.

  2. Only tenant admin users are authorized to process refunds.

1. Find the Order

You can find all orders at https://tygapay-admin.web.app/orders/all.

Search Filters

To enhance your search and narrow down results, utilize the following filters:

2. Action Overpaid Refund

The refund button will be available based on the specified order status and the paid amount.

3. Authorize Overpaid Refund

A refund can only be authorized by a tenant admin user. The current tenant admin user will receive an OTP via email to approve the refund.

Checklist:

  1. The order must have a "Paid" status.

  2. The email linked to the order must have a TygaPay account to receive the refund.

The overpaid amount will be refunded to the email associated with the order, and it will be deducted from the total.

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