โฎ๏ธPaid Order Refunds
Follow the instructions to perform a Paid Order Refund.
Last updated
Follow the instructions to perform a Paid Order Refund.
Last updated
Paid Order Refund permissions must be granted at the tenant level. To enable refunds, please contact TygaPay support.
Only tenant admin users are authorized to process refunds.
You can find all orders at https://tygapay-admin.web.app/orders/all.
Search Filters
To enhance your search and narrow down results, utilize the following filters:
The refund button will be available based on the specified order status and the paid amount.
A refund can only be authorized by a tenant admin user. The current tenant admin user will receive an OTP via email to approve the refund.
Checklist:
The order must have a "Paid" status.
The email linked to the order must have a TygaPay Account to receive the refund.
The Tenant's Distribution Wallet must contain sufficient funds.
Order Number
Locate orders based on their unique order number.
Order ID
Use the specific identifier for each order.
Search for orders associated with a specific email address.
Status
Filter orders by their current status.
Deposit Address
Find orders using the cryptocurrency deposit address.
Created Date
Search for orders by the date they were created.
Completed Date
Locate orders based on the date they were completed.
TxHash
Use the transaction hash to find specific transactions.